2012
Bachelor in Elementary Education
Sorsogon State University
More Info About Me
N/A
My Skills and Competencies
Chat and Email Support
Article and Content Writing
Cold Calling/Outbound Calls
Appointment Setting
Data Entry
Certificates
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My Experience and Education
2018
-
2022
Concentrix
(Subject Matter Expert)
Supports the Team with Processes, Weekly Business Reviews with Clients, Coaching Sessions, and Huddle with Agents, Send Reports for any update and issues
2014
-
2018
Accenture
(Quality Analyst)
Reporting and Auditing Calls
2012
-
2014
Interglobe Technologies
(Travel Process Associate)
Domestic and International Flight Reservation
My Services
Virtual Assistance
Email Management, Appointment Setting, Email Marketing
Chat and Email Support
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.