2007
Bachelor of Science in Computer Network Administration
University of Makati
More Info About Me
Freelance Virtual Assistant. Social Media Manager. Content Creator. Graphic Design. Facebook Ads Manager
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2022
Freelance
(Virtual Assistant)
2016
-
2022
CBC – PROPERTIES AND COMPUTER CENTER, INC.
(Associate Customer Support Engr.)
(Same duties and responsibilities on Plantersbank)
2008
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2015
PLANTERS DEVELOPMENT BANK
(Technical Support Specialist)
As a Technical Support Specialist, main functions and responsibilities are the following:
- Assist in general computer and software troubleshooting in head office and branches; Perform the following tasks among others:
- Assist in the isolation and resolution of problems involving desktops and branch servers and printers (line and passbook).
- Install software using authorized media on bank-owned computers only, as required
- Assist in the preparation of service units.
- Assigned in the setup of a new branch and ensure all network connections, computers and software/systems are working before the branch opening.
- Perform telephone assistance and/or on-call service to all users re items in No. 1.
- Liaison with service providers re problems referred, providing required service information, for warranty claims, contracted service requirements, etc.
- Perform other work/functions as required
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.