2013
Bachelor of Science in Information Technology
Divine Word College of Legazpi
More Info About Me
N/a
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2023
BDO Unibank Inc.
(Teller)
• Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashier's checks, and opening and closing of accounts.
• Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed.
2013
-
2017
Department of Agrarian Reform (DAR)
(IT, Database Admin)
• Monitor database performance, diagnose issues, and optimize query performance.
• Regularly back up databases and implement disaster recovery procedures to safeguard data integrity.
• Manage the organization's network infrastructure, including routers, switches, firewalls, and servers.
• Install and maintain operating systems, software, and applications on company devices.
• Troubleshoot hardware and software issues, coordinating repairs or replacements when necessary.
• Provide technical support to end-users by addressing IT-related inquiries, troubleshooting problems, and resolving technical issues.
• Assist users with software installation, updates, and configurations.
• Train employees on the proper use of software and technology tools.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.