2026
Bachelor of Science in Pharmacy
Our Lady of Fatima University
Multi-Talented Professional with Heart
Hello! I’m Kia Reyes, and I’m a passionate and highly adaptable professional with a background in customer service and virtual assistance. I’m 29 years old, based in Pampanga, and a proud wife and mother to one wonderful son.
I am an undergraduate of the Bachelor of Science in Pharmacy and have completed several professional trainings and certifications, including ESL and TEFL, Call Center Training, and General Virtual Assistant courses. These qualifications reflect my commitment to continuous professional growth and my ability to succeed in both teaching and administrative roles.
I worked for 6 years as a Pharmacy Assistant, where I developed strong communication skills and attention to detail. and also served as an Officer in Charge for 6 months, which strengthened experiences that shaped my discipline, leadership, problem-solving, and operational management abilities. I’ve worked for over a year as an ESL Teacher and another year as an EFL Teacher, helping students of various ages and backgrounds improve their English communication skills in fun and engaging classes.
I bring dedication, empathy, and strong communication skills to every role I take on. I'm excited to explore new opportunities where I can grow professionally and contribute, and create a meaningful experience in customer service or virtual support
My Skills and Competencies
Bookkeeping
Digital Marketing
Social Media Management
Graphic Designer
Data Entry
Content Creator
Calendar Scheduling
Certificates
My Experience and Education
2025
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2025
Generika Drugstore
(Officer-in-Charge)
It manages the daily operations of a Generika drugstore, ensuring smooth workflow and excellent customer service. We are responsible for the staff, handling inventory, and maintaining compliance with company policies and government regulations. We are also responsible for dispensing medications, providing customer counseling, and managing the store's overall performance.
2024
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2025
EnjoyEng
(TEFL Teacher)
It involves planning, preparing, and delivering engaging English lessons, assessing student progress, and creating a positive learning environment. We also teach English to people who may have some, little, or no knowledge of the language.
2023
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2024
Golfstyles
(Lead Generation Specialist - Part time)
A lead generation specialist helps businesses bring in new leads and increase the number of people at the top of their sales funnel. Marketing specialists who use social media platforms to promote a company's offerings. We often use platforms like Gmail, Facebook, and Notion to reach new customers, engage with current ones, and announce new products or services.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.