Hey I am Kiara Nicole

More Info About Me

Hi! I’m Kiara, a tech enthusiast and problem solver with a background in computer engineering and a passion for helping people through smart, efficient solutions.

I’ve worked as a Service Desk Agent, supporting users and resolving technical issues with patience and precision. I’ve also taken on freelance roles as a Social Media Manager, where I combined creativity and strategy to create engaging online content.

I’m always eager to learn and grow—whether it’s diving into web development, exploring new tools, or staying up-to-date with the latest tech trends. My goal is to build user-friendly, functional digital experiences that make a real difference.

Outside of work, I enjoy picking up new skills, exploring tech trends, and chilling with a good cup of coffee.

I am excited to apply for the Service Desk Engineer position. With two years of experience in IT support, I have developed a strong ability to troubleshoot technical issues, provide excellent customer service, and ensure seamless IT operations. I thrive in fast-paced environments where I can leverage my problem-solving skills and technical expertise to enhance user satisfaction.

Beyond technical proficiency, I take pride in my ability to communicate complex technical solutions in a user-friendly manner. My background in computer engineering has equipped me with a solid foundation in hardware, software, and network troubleshooting, allowing me to provide comprehensive support to end users.

I am eager to bring my expertise to your good company and contribute to a team that values innovation and efficiency in IT support. I would welcome the opportunity to discuss how my skills align with your team’s needs. Please feel free to contact me at your convenience.

Thank you for your time and consideration. I look forward to the possibility of contributing to your good company.