2020
General Academic Strand (GAS)
St. Joseph Academy of Dasmariñas, Inc.
More Info About Me
23 years old. I’m the bread winner of the family and the eldest of three siblings.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
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2025
AMAZON OPERATION SERVICES PHILIPPINES, INC.
(Customer Service Associate)
Handle inbound calls to assist customers with inquiries and concerns.
Provide email and chat support to resolve customer issues efficiently.
Deliver exceptional customer service and support for Amazon products and services.
Address and resolve customer inquiries in a timely and professional manner
Utilize both voice and non-voice communication channels to support customer needs.
2021
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2023
Majorel
(Customer Service Representative)
Manage a blended travel account, handling both inbound and outbound communications.
Assist customers with inquiries related to travel services.
Handle bookings and reservations for customers, ensuring accuracy and efficiency.
Cancel and update booking details as requested by customers.
Provide exceptional customer service to ensure a positive travel experience.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.