2011 - 2012
(BS. Pharmacy)
Our Lady of Fatima
More Info About Me
26 years old from Sta.Maria Bulacan, Philippines. Hard-working and self-motivated virtual assistant with 1-year experience in Saas, record-keeping, and various personal assistance tasks. And a previous BPO employee handling different accounts and LOBs. Can focus on work or task given without supervision, Able to listen and accept feedbacks, always positive and can adjust on any situation. I am the one you are looking for. Here's my resume and looking forward to hearing from you.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Service
Technical Support
Certificates
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My Experience and Education
June 2021
-
July 2021
ALORICA PHIL.
(Customer Service)
Providing assistance, giving information about their billing or additional line and making sure that the customer will be satisfied and happy on the end of the call. US based Telco Company
March 2021
-
June 2021
AFNI
(Customer Service)
Providing assistance, giving information about their billing or additional line and making sure that the customer will be satisfied and happy on the end of the call. US based Telco Company
March 2020
-
March 2021
HSBC Data Processing
(Financial advisor)
Giving assistance about the customer's Bank account, credit card account and such. also providing information such as on what they can do if they cannot really able to manage their finances and lastly making sure that they will stay with the bank. UK based bank account.
July 2018
-
February 2020
Telus International Philippines
((Customer Care Specialist, Telus Telco))
November 2016
-
June2018
Concentrix Philippines
(Technical Support, Amazon Kindle/(Customer Care / Technical Support, Sprint Telco))
March 2016 –
-
November 2016
Teleperformance Philippines
(Customer Care, Flighthub)
July 2022
-
April 2023
Dofun.cn
(Customer Service Representative)
Data entry, complaint handling, Payment processing, SAAS, Answering queries, Marketing strategist.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Service
Answering questions about a company's products or services
Technical Support
Provides technical support identifying, investigating, and resolving users problem