Blank
Bachelor of Science in Tourism Management
University of Mindanao, Tagum College
More Info About Me
Motivated and results-driven individual seeking a challenging position. To contribute to the success of an organization by providing outstanding service. Making the most of my organizational and time management skill.
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2024
-
2025
Optum Global Solutions
(Customer Service Representative)
Respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claims.
Guide and educate the customer about the fundamentals and benefits of consumer- driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care provider.
Intervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed.
Povide our customer real time resolutions or through comprehensive and timely follow-up with the member
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.