2010
Bachelor of Science - Major in Management
Pamantasan ng Lungsod ng Maynila
More Info About Me
I've worked as a Customer Service Executive on a US-based back office account for almost six years. I have 13 years non-life insurance experience in total.
I am an aspiring virtual assistant and even though I'm new to this, it gives me more motivation to learn new things. I can apply my experience as a customer service executive to produce quality output and performance since I do quality checking and facilitate training most of the time.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2023
RR Donnelley Philippines Inc
(Customer Service Executive)
Processes Insurance policy, invoice, endorsement, cancellations, oden notices and inspection order. Assign tasks and quality check tasks of trainees
2015
-
2017
Standard Insurance Company Inc
(Claims Handler)
Process Non-motor claims, coordinates with the insured and verify requirements of the claim
2013
-
2015
QBE Insurance Company Inc
(Underwriting Assistant)
Makes renewal notices, quality check tasks of trainees and updates distribution team with the policies that needs to be renewed
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.