Bachelor of Science in Hospitality Management
Bicol Merchant Marine College, Inc.
I am married with a five-year old kid. A Cum Laude graduate of Bachelor of Science in Hospitality Management. My educational background has given me the skills and knowledge to pursue a career in the hospitality industry in which after I graduated I became a Manager at a food and beverage company. Aside from my academic pursuits, I also have a great passion for singing. Currently, I am a housewife taking care of my family. I am responsible for making sure that the home is comfortable, clean, and organized. I also take responsibility for the meals, groceries, and other errands that need to be done. Being a housewife is a full-time job and I am proud to be able to fulfill my responsibilities. I am an organized and hardworking individual. My educational background and my experience as a housewife have enabled me to understand the needs of customers and provide them with the best service possible.
Bicol Merchant Marine College, Inc.
Responsible for managing the daily operations of a hotel's front office.The face of the hotel, providing exceptional customer service and ensuring guests have a memorable experience.
Responsible for overseeing the daily operations of the shift (End-of-day reports, Inventories, Checking of Equipment) ensuring that all staff are properly trained, and that customer service standards are met.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.