Bachelor of Science in Information Technology
ACCESS COMPUTER COLLEGE
Works as an IT-technical support since September 2016. I’ve been from 2 retail companies (Puregold and Actionlabs) and still working as IT Support up to present.
ACCESS COMPUTER COLLEGE
Support Technical Concern
Setup units for newly hired employees
Email Creation and Setup on MS Outlook Application
User Creation and Add it to the Domain
Retail Stores
Support POS Concerns remotely or onsite.
Computer Assembly
PC Troubleshooting
Support Technical Concern
Process RMA(Warranty)
SOD(Start of Day)
-Update Prices of Items in POS Machines
-Update Weighing Scales (Digisys & Bizerba)
-Update Price Verifier
-POS Machines Maintenance
EOD(End of Day)
-Toggle Pollog
-Capture Sales
-Backup Important Files
System Software/Hardware Support.
LAN and POS Controller Administration.
Troubleshooting, Maintenance of Computers and POS.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.