Hey I am Kenneth

More Info About Me

I am a graduate of BSHRM at Central Philippine University. I have 2+ years of customer service experience as I have been a Front Office Assistant at a local hotel. I also have an experience with Content Moderation for 1+ years, but right now I am training as an E-mail Customer Support at a BPO.

Kenneth D. Jaleco
Iloilo City, Philippines
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My Skills and Competencies

Social Media Management
SEO Expert
Data Entry
Content Creator


My Experience and Education


Central Philippine University

2023 - 2023
(E-mail Customer Support)

• Provides assistance to customers via email.
• Analyze, identify possible technical issues, solutions and provide critical information to Operations.
• Develop, maintain and manage customer relationship accounts.
• Serve as technical resource for other team members and departments.

2021 - 2023
(Content Moderator)

• Review massive amount of user generated contents.
• Helps platform uphold their Trust and Safety programs, and provide real-time protection to the user base.
• Shields the platform users from being exposed to disturbing and illegal content.

2019 - 2021
Iloilo21 Hotels
(Front Office Assistant)

• Greets and welcomes guests as they approach the front desk.
• Receives and manages reservations.
• Cater guest’s check-in and check-outs.
• Handle guests’ questions and complaints and follow up with corrective actions.
• Receives and distributes letters, packages, etc.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

SEO Expert

Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.


Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Iloilo City,

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