2014
Bachelor of Science in Marine Engineering
DMMA College of Southern Philippines
KENNETH, your VA
Hello, my name is Kenneth, and I am a hardworking individual who is committed to delivering high-quality work within the set timeframe. I am a flexible worker, which means that I can adapt to changing circumstances and take on different tasks as needed.
As a social media manager, I am responsible for creating and implementing social media strategies, managing social media accounts, creating engaging content, and monitoring analytics to assess the effectiveness of my efforts. I stay up-to-date with social media trends and changes in algorithms to ensure that my strategies remain effective.
As a data entry specialist, I am responsible for entering and maintaining large amounts of data accurately and efficiently. I work with spreadsheets, databases, or other software tools to ensure that information is organized and easily accessible. Attention to detail and accuracy are important qualities for me as a data entry specialist.
I really feel that my set of expertise corresponds exactly to what you're looking for. I am open-minded, adaptable, and a quick learner. My motivation is to be a trustworthy person who helps business owners produce exceptional outcomes and to build strong connections with my clients.
My Skills and Competencies
Social Media Management
Data Entry
FB Ads Manager
Content Creator
Certificates
×
![]()
My Experience and Education
2018
-
2020
VXI Global Holdings Inc.
(Customer Service Representative)
- Dealing with angry customers: CSRs often have to deal with customers who are upset or angry about a product or service. They need to remain calm and professional, even in difficult situations, and try to resolve the customer's issue to the best of their ability.
- Answering questions: CSRs may also spend a lot of time answering questions from customers about products or services. They need to have a good understanding of the company's offerings and be able to explain them clearly and concisely.
- Resolving technical issues: Depending on the type of products or services the company offers, CSRs may need to have some technical knowledge to help customers troubleshoot problems they're having. They may need to walk customers through steps over the phone or online to resolve technical issues.
- Handling billing and payment inquiries: CSRs may also be responsible for handling inquiries related to billing and payments. They need to be able to explain billing policies and procedures, and help customers resolve any issues they may have with their accounts.
- Upselling or cross-selling: In some cases, CSRs may be responsible for trying to upsell or cross-sell products or services to customers. They need to be able to make relevant suggestions based on the customer's needs and interests, while also being mindful not to be too pushy or aggressive in their sales tactics.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.