2019
Bachelor of Science in Civil Engineering
Don Honorio Ventura State University
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2024
Teletech Pampanga
(Customer Service Representative)
Answer inbound calls and respond to emails or chat inquiries from patients, providers,
or members regarding healthcare services, benefits, and policies.
Provide accurate information about medical plans, claims status, benefits, and coverage details.
2023
-
2023
Ascent Development Construction Inc.
(Civil Engineer)
Assist in preparing documentation such as construction specifications, reports and cost
estimates
Visit construction site to regularly inspect ongoing works and ensure it aligns with design plans and
specifications
2021
-
2022
Teletech Pampanga
(Customer Service Representative)
Answer phone calls to give a solution for the customers inquiries.
Effectively field complaints about telephone service, wireless reception, dial up internet connectivity
and billing issues
Conduct research into connectivity problems or billing errors to resolve issues
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.