2009
Associate in Hotel & Restaurant Management
Isabela State University
Isabela State University
Promote the sales of specific products or special events via social media.
Help build interest or trust in brands
Explains products or demonstrate the use of products while explaining your personal preferences.
Open and distribute incoming regular and electronic mail and other material and coordinate the
flow of information internally and with other departments.
Schedule and confirm appointments and meetings.
Order office supplies and maintain inventory
Answer telephone and electronic inquiries and relay telephone calls and messages.
Set up and maintain manual and computerized information filing system.
Arrange travel schedules and reservations
Answer in person or on the phone, inquiries from customer.
Investigate complaints regarding the establishment’s goods , services and policies.
Arrange for refunds, exchange and credit for returned merchandise
Provide information to customers and the public concerning goods, services, schedules, rates,
regulations and policies in response to telephone and in-person inquiries .
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.