BS in Psychology
Batangas State University – ARASOF Campus
Experienced HR and customer service professional with 6 years of combined experience in recruitment and client support. Passionate about building connections, solving problems, and creating a positive experience for others.
Batangas State University – ARASOF Campus
Provides front-line assistance to shoppers and visitors, resolving concerns, handling loyalty programs, and coordinating with mall departments to maintain excellent service standards. Manages concierge operations, cash reconciliation, and vendor coordination.
Handled full-cycle recruitment, onboarding, and employee benefits administration. Supported HR programs, maintained records, and prepared manpower and compliance reports. Assisted in employee engagement and training coordination to strengthen company culture.
Assisted in daily HR operations, including recruitment, timekeeping, and employee documentation. Managed the ERIC HRIS database and processed separations, ensuring accurate records and compliance with internal audit standards.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback