2017
BS in Psychology
Batangas State University – ARASOF Campus
More Info About Me
Experienced HR and customer service professional with 6 years of combined experience in recruitment and client support. Passionate about building connections, solving problems, and creating a positive experience for others.
My Skills and Competencies
Social Media Management
Customer Relationship Manager
Data Entry
Content Creator
Certificates
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My Experience and Education
2024
-
2025
Mercato Shopping Mall (Dubai, UAE)
(Customer Service Representative (Concierge))
Provides front-line assistance to shoppers and visitors, resolving concerns, handling loyalty programs, and coordinating with mall departments to maintain excellent service standards. Manages concierge operations, cash reconciliation, and vendor coordination.
2020
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2024
Pacific Data Resources (Asia) Inc. (Makati City, PH)
(Senior HR Associate / HR Associate I)
Handled full-cycle recruitment, onboarding, and employee benefits administration. Supported HR programs, maintained records, and prepared manpower and compliance reports. Assisted in employee engagement and training coordination to strengthen company culture.
2017
-
2020
Excellent Quality Apparel, Inc., (Cavite, PH)
(HR Clerk)
Assisted in daily HR operations, including recruitment, timekeeping, and employee documentation. Managed the ERIC HRIS database and processed separations, ensuring accurate records and compliance with internal audit standards.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Relationship Manager
Handling customer inquiries, complaints, and feedback