Undergrad
Bachelor of Science in Information Technology
AMA Computer College
More Info About Me
Hi I'm Kc. I am always energetic and eager to learn new skills. I am flexible in my working hours, being able to work evenings and weekends. I have experience working as part of a team and individually. I am able to handle multiple tasks on a daily basis and delivered all projects in a timely fashion. I have experience working in the BPO industry for almost 3 years.
My Skills and Competencies
Social Media Manager
Graphic Designer
Data Entry
Content Creator
Amazon and Shopify Product Listing
Customer Service
Certificates
My Experience and Education
2019
-
2021
Remotasks
(Data Analyst)
• Do Lidar Task for Self Driving Car
• Analyze the task scenario for proper labeling so the self driving car can identify the object on the road.
• Help clients build better AI services and products i.e better tech inside self-driving cars, drones, and delivery robots
2018
-
2019
Concentrix
(TECHNICAL SUPPORT AND CUSTOMER SERVICE REPRESENTATIVE)
• Take customer calls and provide accurate, satisfactory answers to their queries and concerns
• Guide callers through troubleshooting, navigating the company site or using the products or services
• De-escalate situations involving dissatisfied customers, offering patient assistance and support
2015
-
2018
PANASIATIC SOLUTIONS
(TECHNICAL SUPPORT AND CUSTOMER SERVICE REPRESENTATIVE)
• Answer inbound calls in a timely and friendly manner
• Evaluate problems and complaints of the callers and provide proper solutions to them
• Provide information on the company’s products or services and generate interest in the offer
• Identify any issues that customers might be struggling with
• Route calls to other team members whenever needed
• Boost customer loyalty by offering a proper experience over the phone
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.
Amazon Virtual Assistant
Amazon Virtual Assistant
Amazon Product Research
Amazon Product Research
Shopify Virtual Assistant
Shopify Virtual Assistant
Shopify Product Listing
Shopify Product Listing