2019
Bachelor of Science in Management Accounting
Saint Louis University
HIRE ME!
Dynamic and results-driven professional with 4 years of solid corporate experience, now bringing that expertise into the virtual industry. Iโm Kayla Cielo Caguioaโbut you can call me "Kay"โa 27-year-old from Pangasinan, Philippines. I am known for my adaptability, strong work ethic, and people-first approach. I thrive in fast-paced environments, value clear communication, and passionate about delivering quality work, whether behind a desk or through a digital screen. Ready to bring value, versatility, and a fresh perspective to remote teams and clients worldwide.
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With a degree in Bachelor of Science in Management Accounting and four years of professional experience, Iโve developed a strong foundation in both administrative support and customer service.
For two years, I worked as an Area Coordinator (Executive Assistant), where I handled core administrative tasks, supported leadership, and ensured daily operations ran smoothly. I was trusted to be flexible, organized, and dependableโalways ready to assist as needed. I then spent two years in customer service, becoming the go-to person for client inquiries and concerns. I take pride in my ability to listen, empathize, and resolve issues while building meaningful client relationships.
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To further prepare myself for remote work, I completed several virtual assistant trainings, including Executive Assistant Training, Executive Assistant Internship, General Virtual Assistant Training, and Xero Training. These programs gave me the confidence and tools to support teams virtually with the same energy and professionalism I bring in person.
๐๐จ๐ฐ ๐๐๐ง ๐ ๐ก๐๐ฅ๐ฉ?
โ๐๐ฑ๐๐๐ฎ๐ญ๐ข๐ฏ๐ ๐๐ฌ๐ฌ๐ข๐ฌ๐ญ๐๐ง๐ญ
โ๐๐จ๐จ๐ค๐ค๐๐๐ฉ๐๐ซ
๐๐ ๐ฆ๐ ๐ญ๐จ ๐๐จ๐ง๐ง๐๐๐ญ โฅ
My Skills and Competencies
Executive Assistant
Bookkeeper
Canva
GSuite
MS Office
Performance Management
Self Motivated
Customer Service
Time Management
Attention To Detail
Certificates
My Experience and Education
April 2023
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May 2025
Orix Metro Leasing and Finance Corporation
(Relationship Specialist)
-Maintain high client satisfaction by building rapport and establishing strong relationships with clients
-Serve as the initial point of contact for client inquiries and issues, responding professionally and empathetically
-Identify and resolve client concerns, ensuring their satisfaction and exceeding expectations
-Follow communication procedures, guidelines, and policies while maintaining a positive brand image for the company
April 2021
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April 2023
Orix Metro Leasing and Finance Corporation
(Area Coordinator (Executive Assistant))
-Performs all related functions as may be requested by the Area Head from time to time.
-Generate business reports on weekly, quarterly and annual basis and ensures timely submission
-Attend departmental and area meetings to share new business ideas.
My Services
Customer Service
Responsible for delivering exceptional support by actively listening and responding to client inquiries and concerns
General Virtual Assistance
Supporting diverse tasks remotely, streamlining operations for increased efficiency and productivity
Executive Assistant
Providing top-level administrative support to executives for seamless business operations
Bookkeeper
Full responsibility for managing the day-to-day accounts function ensuring Xero are accurate and up to date.