BA Psychology
University of the Philippines in the Visayas
I’m a Virtual Assistant with more than 3 years of experience helping clients thrive through social media management, creative content creation (from graphics to captions), and streamlining workflows. I’ve also dived into grant searching and proposal writing, tackled data entry projects with precision, including Excel-based tasks, transcribed podcasts into engaging blog content, rebranded guides and training modules, and designed eye-catching thumbnails. With a passion for design and a knack for organization, I love bringing creativity and efficiency to every project I take on.
Outside of work, you’ll find me staying active with endurance sports, channel my creativity into watercolor painting, and unwind with a good book. I also love exploring new cuisines and embarking on travel adventures with family and friends. For me, life is all about finding the perfect balance between productivity, creativity, and adventure!
University of the Philippines in the Visayas
Developed engaging and original content for social media platforms, including Facebook and Instagram, tailored to enhance audience interaction and brand visibility.
Crafted compelling copy for blog posts, videos, Youtube thumbnails, and other graphic design assets, ensuring consistency with client branding.
Designed and produced various digital and print materials such as banners, newsletters, and guidebooks, meeting diverse client project requirements.
Skilled in grant management and proposal writing, with extensive experience supporting veteran non-profits in securing funding.
Supervised 19 associates in Provider Data Management, ensuring daily performance targets were met.
Monitored and reported team performance, prepared data for weekly business reviews, and managed timesheets, payroll, and attendance.
Provided coaching, mentoring, and feedback to associates and SMEs to enhance performance.
Handled escalated emails to resolve issues and ensure client satisfaction.
Led meetings for quality calibration and process improvements and participated in cross-functional projects.
Conducted interviews and contributed to hiring decisions for new department members.
Ensured that all projects are delivered on-time, within scope, and within budget.
Measured project performance using appropriate tools and techniques.
Coordinated with clients to take detailed ordering briefs and clarified specific requirements of each project via phone or email.
Delegated project tasks based on staff members’ individual strengths, skill sets, and experience levels.
Created and maintained comprehensive project documentation to monitor and track progress.
Also did other virtual assistant tasks such as customer service, bookkeeping, social media management, and sending SEO reports.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Provides assistance with WordPress-related tasks remotely.
Creating content, managing social media, designing graphics, and maintaining websites to enhance online presence.