2009
Bachelor of Science in Information Technology
STI Recto
More Info About Me
I am a responsible hard working person, attentive, careful with details, and focused on delivering the best results, And I really appreciate the opportunity to learn more new things. That when I am asked to do something I give it my all and do my absolute best. I am very good at meeting deadlines. I have done data entry that involves extracting information from a website and putting that information into a spreadsheet. Also, I have done researching, outreach for a marketing team for a website. I am very reliable and am willing to work as hard and much as needed. I am a good typist, fast, always willing to listen and to be trained. I have experience using Microsoft Excel, google spreadsheets, Microsoft word, Slacks, and Click-up.
My previous work experiences has enhanced my skills and developed me to be a very organized person and have high attention to details. I am purpose-driven and can work well under pressure.
My Skills and Competencies
Bookkeeping Quickbooks
Fraud Analyst
Crypto Trader
Amazon Online Arbitrage Expert
Data Entry Specialist
Certificates
×
![]()
My Experience and Education
2022
-
2023
American Paxful Campaign
(Paxful Customer Service and Sales Representative)
● Collecting information from customers and clients
● Entering data into the central database
● Using google spreadsheet, docs, and other software
● Cataloging the data with appropriate tags for ease of reference
● Transferring physical records into a digital filing system
● Retrieving data as requested
● Maintaining and updating the database system as necessary
● Generating periodic reports
● Evaluating and approving Purchase Orders
● Indexing and filing invoices
● Handles customer and employer information confidentially
● Processing other payments to the respective merchants
● Meeting our quota every month is one of my responsibilities
● Handling 2 accounts for every shifting schedule
2021
-
2022
Australian Platform
(Fraud Analyst /Data Entry)
● Online research information for the article that we are working on.3
● Data mining, generating leads
● Input data on our CRM emails, contact numbers
● Solving Zendesk Tickets
● Using Slacks, Click-up, Zoom, Google Doc x, Google Spreadsheet and zoom for this work
● Writing notes from the articles that assigned to me
● Develop and maintain a filing system.
● Responding to emails
● Prepare customer spreadsheet and keep it updated
● Perform market research
● Excellent time management skills
● Handles customer and employer information confidentially.
● Manage filing systems, update records, and organize documentation.
● Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction.
● Analyze data from multiple sources to identify discrepancies and what, if any, remedies can eliminate suspicion and maintain compliance.
● Work with peers and Managed Services leadership to communicate fraud trends and share best practices, ideas and information.
● Assist in maintaining basic ecommerce duties including chargeback handling and review.
Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate.
● Monitor our automated fraud screening application.
● Communicate effectively with the team by.
● Investigate anomalies in underwriting that could potentially include fraud.
● Write reports and document evidence, findings, and recommendations.
● Perform manual fraud review in order to detect fraudulent transactions.
● Independently resolve problems that require in depth investigation and/or research.
● Conduct follow-up research on fraudulent transactions.
● Conduct extensive research to validate purchases.
● Educate staff and contractors on fraud and associated behaviors.
2020
-
2021
Canadian Paxful Campaign
(Team Leader / Customer Service (NON-VOICE))
● Handling 10 agents
● Collecting information from customers and clients
● Entering data into the central database
● Using google spreadsheet, docs and other software
● Cataloging the data with appropriate tags for ease of reference
● Transferring physical records into a digital filing system
● Retrieving data as requested
● Maintaining and updating the database system as necessary
● Generating periodic reports
● Evaluating and approving Purchase Orders
● Indexing and filing invoices
● Handles customer and employer information confidentially
● Processing other payments to the respective merchants
● Meeting our quota every month is one of my responsibilities
● Handling 5 accounts for every shifting schedule
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Online Arbitrage Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
Paxful Customer service / Processor
Can take trades and processed 45-50 per hour, Managing percentages, and input all data on google sheet.