2008
BS Nursing
Arellano University
More Info About Me
I want to transition into the field of virtual assistance. Though I'm new to this filed, I'm confident that the skills I've learned from previous roles will be applicable. I am willing and eager learn necessary skills, given the chance and proper training.
Healthcare professional with nearly ten years of experience, specializing in claims management, patient services and problem resolution.
Expertise in effectively communicating with clients and resolving complex issues, while maintaining a strong focus on detail and time management. Skilled in fostering collaboration and teamwork to achieve organizational objectives. Committed to delivering compassionate service and support to clients, ensuring their needs are met with professionalism and care.
My Skills and Competencies
Social Media Management
Medical Virtual Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2025
International SOS
(CLAIM LIAISON OFFICER)
• Managed a high volume of claims, ensuring all were processed within stipulated timelines.
• Maintained accurate records of all claim activities.
• Utilized problem-solving skills to address and resolve complex claims issues effectively.
2017
-
2017
Asian Hospital and Medical Center
(ADMISSION CLERK)
• Greet and register incoming patients; verify patient demographics and insurance information with confidentiality.
• Coordinate with medical and administrative staff to facilitate patient admissions.
• Handle patient inquiries and resolve any admission-related issues
2015
-
2017
Arriva Medical Philippines Inc.
(CASH POSTING SPECIALIST)
• Receiving and posting payments on accounts, including cash, checks, and electronic payments.
• Interpret EOBs and ERAs to understand payment adjustments, denials, and other payment-related information.
• Assist with generating reports related to cash posting activity.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical Virtual Assistant
Scheduling appointments, handling correspondence, and managing records.