2023
Bachelor of Science in Information Technology
Palawan State University
More Info About Me
Progress, in my opinion, necessitates consistency and a distinct objective for each work. I enjoy giving my full focus to the output I produce and ensuring that I can finish my tasks at the end of the day. I've worked in the BPO industry for more than two years, which has helped me have a better perspective on everything. I made the decision to change my career so that I could concentrate on my passions of graphic design, social media management, and working as an independent virtual assistant.
I am a goal-oriented individual that is committed to taking a disciplined approach to my job and ensuring that any output prior to completion will be of the highest quality. I am also very detail-oriented. I'm willing to take the initiative to complete tasks that I believe as beneficial to the company. I am a woman who believes that the essence of being is having integrity, honesty, and responsibility, not just as a virtual assistant but also as a person.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Facebook Ads Manager
Certificates
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My Experience and Education
2021
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2022
Concentrix
(Customer Support Representative)
I have handled customer inquiries in regards with their shipment, that includes checking the status of the package, make changes and providing options with their shipment.
2017
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2017
Sitel Corp
(Technical Support Representative)
Assist with product or other related inquiries. Provide technical support to customers through troubleshooting their cable TV and internet. Also provided assistance regarding their billing and account.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphic Designer
Graphic designers create virtual concepts to communicate ideas that inspire, inform and captivate consumers.