2019
Bachelor of Science in Tourism Management
University of Rizal System
More Info About Me
I 'm 24 years old, I live in Binangonan, Rizal. I am married and have a daughter who is now 9-month old.
When I was in college, I was a data encoder to support my studies that time and during my internship, I became part of the Housekeeping Department, Front Service Department and lastly, Tour Coordinator wherein I was absorbed for a couple of months. I also passed three certificates in TESDA - Event Management, Food & Beverages Services and Front Desk Services.
In my previous jobs, I was able to target the performance needed and one of the top performers due to my perfect attendance and quality of work.
During my spare time there are three things that I love to do: one is to spend time with my family, next is to travel and lastly to watch movies or series.
Now, I am really interested in learning new things like being part of the Virtual Assistant world that's why I am joining such training like this and also to apply and share my knowledge or experience.
My Skills and Competencies
Customer Service Representative
Email Management
Amazon VA
Data Entry
Certificates
My Experience and Education
2021
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2023
LizardBear Tasking Inc.
(Content Moderator)
Reviewing user-generated content to ensure that it's not offensive, harmful or inappropriate prior to it being uploaded to a platform or server.
2019
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2021
Stellar Inc.
(Customer Service Representative in an Airline Account and transferred to Logistic Accounts)
Airline Account - processing flight reservation, cancellation, personal requests etc. - Chat Support Logistic Account - Answering queries through Emails regarding the status of customer's order, processing requests also such as Refund, Cancellation, Changing Delivery Address etc. Also outbound calls with the Drivers
2019
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2019
Hinduja Global Solutions
(Customer Service Representative)
Claims - HMO Account
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon VA
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.
Customer Service Representative
Expert in customer service. Handled email management, outbound and inbound calls.