Science, Technology, Engineering, and Mathematics
Merchant Marine Academy
I am a versatile and detail-oriented professional with a strong foundation of knowledge and hands-on experience in handling clients within the law firm and legal services industry. I have basic working knowledge of insurance verification, prior authorization, prescription refills, transcription, billing, coding, and medical scribe support, allowing me to adapt efficiently across administrative and client-focused roles. I am a reliable professional with strong communication skills, attention to detail, and a commitment to accuracy, confidentiality, and quality service delivery.
Merchant Marine Academy
Managed client communication via email, phone, and messaging apps, ensuring timely responses.
Scheduled and coordinated appointments, document submissions, and follow-ups.
Prepared, reviewed, and organized USCIS immigration forms, ensuring compliance and accuracy.
Acted as liaison between clients and legal team, facilitating smooth case progression.
Maintained case records, improving workflow efficiency and client satisfaction.
Delivered engaging English lessons in grammar, vocabulary, reading, writing, and speaking.
Assessed student progress and implemented personalized learning plans.
Developed lesson plans and materials aligned with Cambridge ESL standards.
Managed virtual and in-person classrooms, maintaining high engagement.
Utilized digital tools to track performance and enhance learning outcomes.
Labeled and annotated satellite images to support AI and machine learning models.
Verified and corrected geospatial data to ensure accuracy and consistency.
Followed annotation guidelines and protocols to meet project quality standards.
Collaborated with team members to optimize workflow and labeling efficiency.
Utilized digital mapping and annotation tools for large-scale geospatial projects.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing record.