Blank
Bachelors of Science in Medical Technology
Emilio Aguinaldo College - Cavite
More Info About Me
With my 4 years of professional experience in the BPO industry, I have honed a diverse skill set that can be used to help the growth of your business. I specialize in giving excellent customer communication and efficient problem-solving, ensuring timely resolutions without compromising quality. My empathetic approach and ability to handle multiple tasks simultaneously have consistently resulted in positive customer experiences and operational success.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2020
-
2024
Teleperformance
(Customer Service Representative | Email Support and Outbound calls)
Responding to customer's inquries with professionalism and has mastered the skill of giving empathy response. Knows how to manage multiple email conversations that still ends with a great customer satisfaction. Also knows how to do outbound calls by following up with customers and has a great communication skills.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.