2011
Bachelor's Degree
Bachelor's Degree in Hospitality Management, Major in HRM
Professional Goals
I am an experienced professional with a track record of achieving positive results and are highly motivated to keep learning and refining skills. I have a range of experience in analytics, customer service, problem solving, communication, web research and project management which makes me a valuable asset to any team. I have developed a deep understanding of the industry and a keen eye for detail. Throughout my career, I have honed my skills in hospitality, travel & tourism, insurance, business processing outsourcing, administrative roles, virtual assistance, conducting data analysis, and streamlining business operations to ensure maximum efficiency. I am a team player with excellent communication skills, always striving to collaborate with colleagues and clients to achieve shared goals. I take pride in providing accurate, timely, and reliable service to clients, ensuring their peace of mind. I am therefore confident that I can deliver positive results and make a lasting impact in the industry. Overall, I am dedicated and hardworking professional with a proven track of record of success. I am excited to bring my skills and experience to your team and make a meaningful contribution to your business. I would value the opportunity and chance to communicate with you, so let's keep in touch!
Professional Skills
Abilities That Can Help Me Succeed In My Job.
Bookkeeping
Lead Generation
Email Marketing
Insurance Verifier
Social Media Management
Facebook Ads Management
Content Creator
E-commerce
Data Entry
Certificates
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Professional Timeline
Choose a job you love, and you will never have to work in a day in your life. Timeline history of my career direction and assessment of my current performance, expectations, and future possibilities.
2023
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2023
Blackboxph Travel Corporation
(Jr. Business Development Officer / Executive Assistant)
-Email Management (organizing inbox, replying to emails, and creating drafts)
-Calendar Management (scheduling meetings, and appointments)
-Travel Management (booking flights, hotels, and coordinating travel itineraries)
-Research and Development
-Minutes of Meetings
-Social Media and Facebook Ads Management
-Responding to inquiries
2021
-
2023
Accenture Business Services Inc
(Insurance Operations Associate / Transaction Processing Services Associate)
-Processing insurance policies and encoding information to system according to established methods and procedures
-Constantly increase the number of knowledgeable functions handled by team
-Handle transactions accurately with minimum supervision
-Conduct in-depth analysis on all client's requests and make effective decisions whenever necessary
-Communicate and work effectively as a team
-Ensure that all cases assigned are completed within the turn-around-times
-Consistently meet the service targets set by the company at the soonest possible time
-Handles quality checking for the processed policies
2015
-
2020
AIG Shared Services
(Business Processing Associate)
-Processing insurance policies, client accounts, medical bills, retirement and capture information to system according to established methods and procedures
-Constantly increase the number of knowledgeable functions handled by team
-Handle transactions accurately with minimum supervision
-Conduct in-depth analysis on all client's requests and make effective decisions whenever necessary
-Communicate and work effectively as a team
-Ensure that all cases assigned are completed within the turn-around-times
-Consistently meet the service targets set by the company at the soonest possible time
-Handles quality checking for the processed policies
2015
-
2015
RRLC Marketing Consultancy Services
(Insurance Verifier)
-Verifies insurance through cold calling and meet the service targets at the soonest possible time
2011
-
2014
Pancake House Restaurant
(Dining Staff)
-Welcoming and seating guests
-Taking guest orders
-Communicating them effectively to the kitchen
-Memorizing the menu
-Offering recommendations to upsell appetizers, desserts, or drinks
Services Offered
Service commitments that uniquely define the level of service in terms of availability, scope, and how we can help your business succeed.
Insurance Verifier
Insurance verifier completes the daily verification and authorization process.
Data Entry
Data entry is the input of data from various sources into a computer or system to help in the task and speed up the work
Bookkeeping
Bookkeeping is the recording of financial transactions, preparing source of documents for all events of a business.
Lead Generation
Lead generation is the process of attracting prospects to your business converting them into a CUSTOMER.
Email Marketing
Email marketing is a type of direct marketing that uses personalized, mass emails to educate a lead to make a purchase.
Personal Preferences
"Knowing others is intelligence. Knowing yourself is pure wisdom. Mastering others is strength. Mastering yourself is true power."
Dhamielyn A. Sarno, MIT
"Certificate of Participation for successfully participating in live webinar for General Virtual Assistance Training, Online Bookkeeping In-depth Training, Lead Generation & Email Marketing In-depth Training which aims to enrich the knowledge of the participants in the growing freelancing marketing."