Bachelor of Science in Computer Engineering
Bulacan State University
Hi, I’m Kath! A reliable, detail-oriented professional who’s passionate about delivering high-quality work on time. I have 3 years of BPO experience working with the world’s leading chocolate manufacturer, where I provided administrative support, customer service, and operations assistance. I’ve successfully taken on a variety of roles such as E-learning administrator, functional developer, and QA tester —and I thrive on new challenges! I’d be thrilled to be part of your team and help make your business more efficient and successful!
Bulacan State University
A SAP Security Analyst with expertise in ticket management, end-user support, and GRC (Governance, Risk, and Compliance).
- Responsible for ensuring appropriate access controls across SAP systems, managing user provisioning, performing SoD (Segregation of Duties) analysis, and maintaining compliance with security and audit policies.
- Support SAP security incident investigations and troubleshooting efforts related to GRC controls.
- Developing and managing SAP security roles that align with business requirements.
- Creates and maintains detailed process documents related to SAP GRC workflow and user/role management.
- Leads shift teams and conducts knowledge transfer sessions.
- Worked on a short-term project as an LMS/E-learning Administrator for a non-governmental organization, handling content management, user support, and platform maintenance.
- Identifies and documents the process, providing feedback on usage, defects, and suggested enhancements.
- Worked as a website/functional developer and technical support for a start-up company, dealing with daily operation, testing, and configuration of the LMS.
- Acts as an internal consultant by analyzing data and recommending solutions to utilize the LMS to deliver and overcome technical problems.
- Create a website interface by using standard HTML, CSS/SCSS practices.
- Writes and maintains technical procedures and documentation.
- Ensure efficient web development by supporting designers and app developers while resolving website performance issues.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.