2008
Business and Information Management
AMA Computer Learning Center
More Info About Me
Dedicated General Virtual Assistant seeking a challenging role that allows me to leverage my comprehensive skill set to deliver exceptional administrative and clerical support from remote locations. Eager to contribute to operational efficiency and profitability, I am adept at:
Bookkeeping: Accurately managing financial transactions, reconciling accounts, and generating financial reports to support sound fiscal management.
Scheduling Duties: Expertly coordinating meetings, setting up appointments, and managing travel logistics to ensure seamless operations.
Calendar Organization: Efficiently managing and updating calendars, setting reminders, and coordinating events to optimize time management and productivity.
Data Entry: Entering and updating data with precision to ensure the integrity and accuracy of information.
With a proactive approach, attention to detail, and a commitment to delivering high-quality results, I am well-positioned to provide valuable administrative support and drive operational excellence. My goal is to contribute to the success of clients by ensuring efficient and reliable service in all aspects of virtual assistance.
My Skills and Competencies
Calendar Management
E-Commerce
Data Entry
Bookkeeping
Certificates
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My Experience and Education
2014
-
2024
Karat Gold Philippines Incorporated
(Sales Staff)
• Welcoming customers to the store and answering their queries
• Handle cash and credit sales, and close out at the end of the day
• Process, price and shelve incoming products
• Assist in cleaning and maintenance of the store
• Evaluate existing Thrift Store layout, suggest & implement improvements
• Maintain shelf organization & stocking
• Make sales, answer customers' questions, channel customer complaints to proper avenues
• Effectively communicate store policies to customers
• Provide a safe and welcoming retail environment to customers of all abilities/experience
• Maintain current knowledge of market prices for store items, and work to ensure pricing consistency amongst all staff & volunteers
2010
-
2013
Dulf Hotel, Dubai U.A.E.
(Receptionist)
• Answering the telephone
• Dealing with telephone enquiries or referring them to the relevant member of staff.
• Greeting visitors and directing them to the appropriate person or staff member.
• Answering face-to-face enquiries and providing information when required.
• Taking payments.
• Booking rooms.
• Assist in keeping the hotel reception area clean and tidy, at all times.
• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities.
• Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety.
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone.
Provide reports, as required, for housekeepers and management.
2009
-
2010
Golden ABC Inc. - Penshoppe
(Sales Staff)
• Greeting customers who enter the shop.
• Be involved in stock control and management.
• Assisting shoppers to find the goods and products they are looking for.
• Being responsible for processing cash and card payments.
• Stocking shelves with merchandise.
• Answering queries from customers.
• Reporting discrepancies and problems to the supervisor.
• Giving advice and guidance on product selection to customers.
• Balancing cash registers with receipts.
• Dealing with customer refunds.
• Keeping the store tidy and clean, this includes hovering and mopping.
• Responsible dealing with customer complaints.
• Working within established guidelines, particularly with brands.
• Attaching price tags to merchandise on the shop floor.
• Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards.
• Receiving and storing the delivery of large amounts of stock.
• Keeping up to date with special promotions and putting up displays.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping
Recording and maintaining a business financial transactions, purchases, expenses, sales revenue, invoices, and payments.
Calendar Management
A well-maintained calendar is valuable for optimizing time, coordinating schedules, and ensuring productivity.