Hey I am Kathryn

Know more about me

● Helpful Senior Customer Service Executive possessing friendly demeanor and excellent problem solving and communication skills.
● Trained in project and time management with extensive knowledge of team handling and proven multitasking abilities.
● 2 years experience in Content Moderation | Social Media Management | Marketing | Social Media Content Creation | Imagery
● 1 year experience as Graphic Designer in a small company called Everything Neon | Channel Letters | Custom Deisgns

Kathryn V. Apostol
Caloocan City, Philippines
Freelancer
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My Skills and Competencies

Social Media Manager
Facebook Ads Management
Data Entry
Content Creator

Certificates

1

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Blank Year
Bachelor of Science in Business Administration major in Human Resource Development Management

Polytechnic University of the Philippines

2016 - 2016
Expert Global Solutions
(Technical Support Representative)

Dell Account
We monitor and maintain the computer systems and networks of an organisation. We also install and configure computer systems, diagnose hardware and software faults and solve technical and application problems, over the phone.

2017 - 2017
Ibex Global
(Customer Service Representative)

Uverse Blue, Account
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Educated customers on promotions to enhance sales.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

2017 - 2018
Intelenet Global Solutions
(Senior Customer Service Executive)

Barclays Moment Banking, Account
I was promoted as Subject Matter Expert after a year as Senior Customer Service Executive
Maintained customer account information database by updating and/or canceling customer accounts.
Investigates and resolves customer inquiries and complaints quickly.

2020 - 2021
Cheeky Chic
(Social Media Manager)

Cheeky Chic https://www.instagram.com/Cheekchic17/?fbclid=IwAR0vHul-uI6S366W1KrsjeJakW7pna1MVBRz2WFi71hIXOKm_jjgpHGMw0E (92 Followers as this is not active anymore)
Manages posts , Answering Inquiries, and Engaging posts.
Making Reels and Short Videos

2021 - 2022
KJ Store
(Social Media Manager)

KJ Store https://www.facebook.com/kjstore17/ (260 Followers)
Manages posts , Answering Inquiries, and Engaging posts.

2020 - 2022
TaskUs Inc.
(Content Moderator)

Indeed, Account
We as moderators review user-generated content to remove offensive, inappropriate and harmful content before it reaches people particularly in a Job posting site.

2022 - 2023
Everything Neon
(Graphic Designer)

Creates visual texts and imagery concepts using Adobe Illustrator , Canva, and Adobe Photoshop.
Focuses on Custom Designs and Channel letters.

My Services

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Caloocan City,
Philippines


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