Blank Year
AB English major in Applied Linguistics
Cebu Technological University
More Info About Me
My name is Kathreen, a former BPO employee for almost 6 years. Over the past years in the BPO industry enabled me to cultivate communication skills and knowledge to equip me with the necessary skill sets and tools to provide good customer service. To be in that said industry helps me to know myself more and become a talented, ambitious and hardworking individual. In fact, I was able to handle multiple tasks on a daily basis that assist me to be committed to learning and self-development so that I can consistently achieve better results. Furthermore, I am excited to make the leap and continue refining my skills with the right company.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2019
-
2022
iPloy Staffing Solutions
(Intake Specialist)
To collect demographic information to complete hospital registration, verify insurance and claims, fax/email support, provide administrative assistance.
2017
-
2019
Live2Sell Group of Companies
(Telesales Executive)
Lead generation, utilize outbound calls, manage customer accounts, and promptly resolve customer complaints.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.