Hey I am Kathlene

Learn About Me

I help clients feel supported and informed by providing accurate, timely, and compliant medical and administrative assistance. As a Registered Pharmacist and Clinical Pharmacist from the Philippines with a strong background in clinical practice, patient counseling, and drug safety, I bring expertise in evaluating therapies, addressing medical inquiries, and maintaining regulatory compliance. With additional training in general and medical virtual assistance, I combine healthcare knowledge with organizational and technical skills to deliver high-quality support. Adaptable, detail-oriented, and service-driven, I am committed to adding value to business and healthcare teams in a digital work environment.

Kathlene Vistal Jose
Island Garden City of Samal, Philippines
itskvjose@gmail.com
Freelancer
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My Skills and Competencies

Customer service/Client communication/Chat support
Calendar and Schedule management
Information gathering/Drug Information Research/Knowledge sourcing
Attention to Detail
Time management
Email and Chat correspondence
Microsoft Office Tools
Google Workspace
Zoom
Funnel build via systeme.io
Data entry and Record-keeping
General Virtual Assist
Medical Virtual Assist

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2020
Bachelor of Science in Pharmacy Major in Clinical Pharmacy

Studied at University of Immaculate Conception, Davao City

Completed a specialized program focused on clinical pharmacy practice, equipped with a strong foundation in pharmacotherapy, patient-centered care, and collaborative healthcare delivery. Trained to assess and optimize medication therapy plans, provide direct patient counseling, and support clinical decision-making as part of a multidisciplinary team. Gained practical experience through hospital and community-based internships with emphasis on medication safety, evidence-based practice, and patient outcomes.

2018
Bachelor of Science in Pharmacy

Studied at San Pedro College, Davao City

Completed a comprehensive program grounded in the core principles of pharmaceutical sciences, pharmacology, and pharmacy practice. The curriculum emphasized drug formulation, dispensing, patient counseling, and community health. Trained in both community and hospital settings, with hands-on experience in prescription interpretation, medication preparation, and regulatory compliance. Developed a strong commitment to ethical pharmacy practice and patient care through academic training and supervised internships.

2024 - 2025
Davao Occidental General Hospital
(Pharmacist I - Contract of Service)

1. Dispense medication to outpatient/inpatient
2. Help develop clinical pharmacy protocols, guidelines, and contribute to pharmacy-led quality initiatives
3. Check drug prescriptions for accuracy, appropriate dosage, interactions, and therapeutic duplication
4. Monitor patient therapies - especially the antimicrobials, reconcile medications during admission, manage drug monitoring, or adverse drug reactions reporting
5. Conducts clinical ward rounds, offering drug therapy recommendations and clarifications

2021 - 2024
Davao Doctors Hospital
(Clinical Pharmacist)

1. Review and verify prescription orders
- Check physician prescriptions for accuracy, appropriate dosage, interactions, and therapeutic duplication
2. Medication monitoring
- Monitor patient therapies, reconcile medications during admission/discharge, manage drug monitoring, or adverse drug reaction reporting
3. Clinical rounds
- Participate in ward rounds with healthcare teams, offering drug therapy recommendations and clarifications
- Conduct clinical rounds with healthcare teams in the Intensive Care Units (ICU)
4. Drug information service
- Gives information about medication use, side effects, administration techniques, and answers related queries
5. Protocol & Quality Improvement
- Help develop clinical protocols, guidelines, and contribute to pharmacy-led quality initiatives
6. Professional Development
- Stay current with therapeutic advancements, participate in continuing education and training sessions
7. Stakeholder Collaboration
- Work closely with interdisciplinary teams to align on patient care strategies

2020 - 2021
Generika Drugstore
(Community Pharmacist)

1. Dispense & Counsel
- Fill prescriptions accurately, including dosage verification and labeling
- Provide patient counseling on drug use, side effects, storage, and interactions
2. Stock & Pharmacy operations
- Manage procurement, proper storage, inventory, and cold-chain upkeep
- Handle packaging, labeling, compounding, and maintain medication records
3. Regulatory compliance & reporting
- Ensure adherence to FDA regulations and maintain license-to-operate (LTO) permits, and inspection logs
- Record and manage adverse drug reactions (ADR), special situation reports, and collaborate with pharmacovigilance teams
4. Customer service & store support
- Handle OTC sales and escalate customer inquiries
- Participate in store activities such as promotions, receiving deliveries and supportive tasks

2019 - 2020
University of Immaculate Conception
(Clinical Pharmacy Intern)

Assist Clinical Pharmacists in delivering patient-centered care by conducting medication reviews, preparing patient profiles, and providing drug information. Collaborate with healthcare teams to optimize medication therapy, monitor patient outcomes, and participate in patient counseling. The role includes learning about clinical practices, contributing to quality improvement initiatives, and gaining hands-on experience in a variety of healthcare settings.

My Services

Data Entry/Record-Keeping

Maintaining accurate databases, reports, and records with strong attention to detail.

General Virtual Assistance

Providing administrative support, task management, and organizational assistance tailored to business needs.

Medical Virtual Assistance

Offering specialized support in medical inquiries, documentation, drug information, and regulatory compliance.

Calendar & Schedule Management

Organizing appointments, meetings, and reminders to keep operations running smoothly.

Funnel Building (Systeme.io)

Assisting in setting up sales funnels, landing pages, and email automation to support digital marketing efforts.

Research & Knowledge Sourcing

Conducting information gathering, medical/drug information research, and background research to support decision-making.

Email & Chat Correspondence/Customer Service & Client Support

Manage inboxes, respond inquiries, ensuring professional communication while clients feel heard, informed and supported.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Island Garden City of Samal,
Philippines
Email :
itskvjose@gmail.com


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