Bachelor of Science in Business Administration major in Human Resource Development Management
New Era University
I'm a beginner in the field as a freelance Social Media Manager and Virtual Assistant, but my passion, perseverance, and desire to achieve my goals have pushed me out of my comfort zone. I worked as a Technical Chat Support for about seven years, and during that time, I've had the privilege of working with some fantastic clients and companies, leading me to grow and establish myself in the BPO industry.
I'm eager to share my expertise with my future clients now that I've entered the world of freelancing. Applying the skills and information I gained as a Virtual Assistant and Social Media Manager throughout my previous training. :)
Personally, it's not about the profit I could make in this position; it's about my enthusiasm and determination to obtain positive outcomes by committing my skills to your business, because your success is my pleasure!
New Era University
Troubleshooting technical issues.
Answering inquiries through chat and email on the client's social media account.
Responsible for various customer issues depending on account assignment.
Discovering social media audiences and developing a strategy targeted to them
Targets certain Facebook users, promoting our ad in their News Feed.
It's your brand's unseen advocate. Trust your work to speak for itself.
Utilizing social media to promote a company's products or services
Data Entry is an industry in which employees add, verify and edit electronic data
Managing Gmail, Contacts, Calendar of the client.
Planning meetings, events, and tasks to maximize our available time.
Kathlene Espejo is indeed one of the Virtual Assistant Course's proactive and talented trainees. Throughout our course, she expressed a lot of interest and enthusiasm for the topic of Social Media Marketing. I am positive that she will excel in her SMM activities, and I strongly recommend her."