Hi! I am Kathleen, but you can call me “LEEN” 22 yrs. of age from Cebu, Philippines
I am deeply passionate about costumer service because I genuinely enjoy helping people and ensuring their satisfaction. It brings me joy to assist customers with their inquiries, resolve their issues, and provide them with a positive experience. I believe that every customer deserves exceptional service, and I am committed to going above and beyond to meet their needs. The smile on a costumer faces their words of appreciation are what fuel my passion for costumer service.
Experience:
Sales representative/Data encoder
As a sales representative and data encoder, I successfully managed a portfolio of clients primarily in the technology sector. My responsibilities included conducting product presentations and demonstrations at store branches. In addition to acquiring new clients, I focused on developing and maintaining relationships with existing clients to ensure repeat business. I dedicated myself to understanding the needs and preferences of my clients in the technology industry. This allowed me to provide personalized product recommendations and solutions that aligned with their specific requirements. By effectively communicating the value and benefits of the products I represented, I was able to generate sales and achieve customer satisfaction.
As a data encoder, I ensured accurate and efficient data entry, meticulously organizing and updating client information.
I recognized the importance of maintaining clean and organized data to facilitate smooth business operations and enhance customer service.
Throughout my tenure, I consistently met and exceeded sales targets while delivering exceptional customer service. By actively listening to my clients' feedback and concerns, I continuously sought opportunities for improvement and provided prompt resolutions to any issues that arose.
Skills:
Social Media Management:
Ability to effectively manage social media accounts, create engaging content, and interact with followers.
Collaboration:
Proficiency in document collaboration tools, such as Google Docs ,excel or Microsoft Office/ Online, to enable multiple users to work on the same document simultaneously.
Workflow Management:
Ability to design and implement efficient document workflows, including approval processes, versioning, and document routing.
Excellent typing speed and accuracy to ensure efficient data entry.
Knowledge of data organization, validation, and verification techniques.
Attention to detail to avoid errors and maintain data integrity.
Education:
Bachelor of science Information Technology
-Laconsolacion College Liloan-2021
I'm genuinely excited to be a part of your team and bring my expertise to the table. I look forward to working closely with you to achieve our shared goals.
Laconsolacion college liloan
Responds to questions, concerns and complaints from costumer vendors or clients, works and communicates effectively with co-workers and management.
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