Hey I am Kathleen

More Info About Me

-I am able to handle multiple tasks on a daily basis.
-I use a creative approach to problem-solving.
-I am always eager to learn new skills.
-I have experience working as part of a team and individually.
-I can quickly learn and I am adaptable.

Kathleen Joy Buned
Davao City, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Amazon Specialist
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2022
Bachelor of Technical Vocational Teacher Education Major in Automotive Technology

University of Southeastern Philippines

2020 - 2022
DISTRICT PUBLISHING
(Sales Coordinator / Appointment Setter/ Cold Caller / District Publishing)

•District Publishing was located at 50495 Corporate Drive #112 Shelby Township, Michigan 48315.
• I do outbound calls and looking to speak with decision-makers and set an appointment for follow-ups regarding the service we offered.
•The President of the company is Derrick Kennedy.
•District publishing does advertisement, brochures, and digital services at no cost to the clients by vendors supported program.
• Shared ideas regarding marketing strategies.

2020 - 2021
VXI
(AT&T Account/ Sales Associate/ Technical Support/ Customer Service VXI BB Holdings)

• AT&T is one of the biggest telecommunication providers in the USA.
•I was a sales associate who catered to the concerns of the customer provided solutions and went through some basic trouble shootings for the customer's internet issues, TV, telephone, and wireless phone service.
•I encouraged our customers from the internet to purchase and bundle their services with the services that we offer. I also read bills, process refunds, and help customers to lower their bills.

2019 - 2020
Concentrix
(Customer Service Representative/ Email and Chat Support / Concentrix)

•I was a customer service email and chat support who handled different concerns of the customers regarding their bookings
and updated the arrival of their professionals.
•The Handy Company was founded in Cambridge, Massachusetts and now operates in the United Kingdom and Canada.
• I replied to live chats with the professionals and emails of customers.
•The Handy Company offers cleaning, furniture assembly, general handyman, plumbing, electrical, and painting services.
• I also do refunds for the customers and process payments for the professionals in accordance with their hourly rate of service.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Amazon Specialist

I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines


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