2012
Bachelor of Science in Electrical Engineering
Central Philippines State University
My Skills and Competencies
Social Media Management
Amazon Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
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2023
Public Safety Savings and Loans Association, Inc.
(Loan Agent)
Communicate with applicants to obtain loan application information and explain loan process, educate customers on different classification of loans, monthly deduction and terms.
2017
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2017
CONCENTRIX (FORMER CONVERGYS BACOLOD)
(Chat Support Specialist)
Handle inbound customer chat conversations, Document all customer information accurately in computer system, providing dated notes for future reference.
2015
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2016
Ubiquity Global Services
(Customer Service Representative)
Accept inbound calls and assist customers in activating their prepaid debit card, handle dispute calls if unauthorized transactions are made.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Specialist
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.