Bachelor of Science in Tourism Major in Travel Management
La Consolacion College Manila
La Consolacion College Manila
• Welcome passengers as they arrive and check their tickets
• Assist passengers in finding their seat and escort them to their seats
• Ascertained that all passengers are safely seated and belted in
• Helped children and the elderly to embark and disembark by providing physical assistance
• Checked each seated passenger to ensure appropriate head count
• Demonstrate the use of safety equipment such as oxygen masks and provided advice on what to do during emergency situations
• Made pre and post flight checks to ensure that cabins were clean and food items were stocked well
• Taking reservations, issuing tickets, verifying passenger identification, printing boarding passes, and helping travelers to check in their baggage at ticket counters are some of the responsibilities of passenger service agents.
• Ensuring the delivery of baggage and conducting security screenings of passengers and their baggage may be required as well.
• Passenger service agents also work at departure and arrival gates where they check tickets, verify passenger counts, and announce boarding sections.
• Other tasks include responding to telephone inquiries and providing flight departure and arrival information.
• Passenger service agents also assist those needing special attention, including the elderly and unaccompanied minors, as well as passengers who have missed their flights.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.