2020
Ab Psychology
De La Salle Araneta University
More Info About Me
Passionate and with a can-do attitude. An experienced professional with a strong foundation in the Technical Associate and Customer Support industry. A work oriented individual with a strong motivation to success.
My Skills and Competencies
Social Media Management
Lead Generation Specialist
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2025
Sitel Corporation
(Technical Support Associate)
-Obtains client information by answering telephone calls, interviewing clients, and verifying
information.
-Explain how to repair technical issues in a way that the customer can understand with step-by-step instructions.
-Help customers set up computer software or run applications.
-Find solutions for customers and recommend new products if needed.
2020
-
2021
Datamatics
(Consultant)
-Informs clients by explaining procedures, answering questions and providing informations
-Maintains and improves quality results by adhering to standards and guidelines,
recommending improved procedures
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Specialist
Support in building a pipeline of leads to meet business plans, quotas and company objectives.