Masters in Business Administration
Northeastern College
My credentials include a Master’s degree in Business Management and passed the Licensure Examination for Teachers.I have experience in customer service as I worked as Credit and Collection Officer that establish and maintain effective and cooperative working relationships with dealers. In addition, I have a basic knowledge in accounting as I worked as Treasury Officer who prepare and communicate all previous day banking activity. I've had two years of experience working in the corporate world and four years of working online. I have experience working as an Executive Assistant, Customer Service Assistant, and Admin Assistant. I know how to do basic editing using Canva and doing short video clips.
Northeastern College
Perform other assigned tasks and duties necessary to support
the Accounts Receivable Department.
Establish and maintain effective and cooperative working
relationships with dealers and sales.
Input data to SAP and other system
Analyze credit reports, financial statements, and payment histories to make informed credit decisions.
Contact customers with overdue accounts via phone, email, or written communication.
Perform treasury assistant functions and activities for the
treasury department
Prepare and communicate all previous day banking activity.
Balancing and reporting cash in through out the day
Handle customer transactions in both Forex and Western Union.
Teach several different classes of students the rules of grammar, punctuation, spelling, and other nuances of the English language
To build communication skills, incorporate teachings on pragmatics, cultural competency, and literacy development.
Facilitate communication between the sales team and other departments, such as marketing, product development, and customer support.
Collaborate with marketing to generate leads and identify potential clients
Social Media Marketing
Respond to all customer inquiries quickly and accurately
Collaborate with the Leadership team to create and implement the marketing plan. Management of the marketing calendar of all social media platforms;
Create, plan and schedule a calendar of posts;
Manage tools such as, Dropbox, SignRequest, Google Suite Applications, or similar;
Create and update current marketing material, content and manuals.
Assist customers inquiries and concerns.
Call and answer outbound/inbound calls.
-Share our published books, upcoming releases, and relevant content in targeted groups and platforms frequented by parents and educators.
- Design and post interactive content on our profiles to spark interest and discussion among our followers.
- Collaborate with Social Media Manager to create content ideas.
Managing the schedules and communications of the team
Handles email management
Explore the web to gather information on a diverse range of subjects.
Strong attention to detail, excellent typing skills, and proficiency in relevant software tools and applications.
Organizing, time management, attention to detail, effective communication, and multitasking.
Recording of day to day business transactions to provide accurate, up-to-date financial information about a business.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Short Video Editor