2014
BSBA major in Operations Management
STI General Santos City
More Info About Me
Hi I’m Kate, 28 years old. My husband and I are married with 1 child. I’m currently working as Customer Service for 4 years. I am committed, friendly, and hardworking customer service with a passion for providing excellent customer service at all times. Always having the needs of the customers and the reputation of the organization at heart, I have dealt with customers’ enquiries and complaints face-to-face, over the phone and via email. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organization that I work for. I provide professional social media management services. Through my skills and knowledge I will help you to increase real organic traffic, and grow audience engagement for your Social Media Accounts.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2015
-
2016
Universal Storefront Services Corporation
(Roving CSR)
>At all times, maintain a cheerful, compassionate, and professional approach toward consumers.
>Responding to client inquiries as soon as possible.
>Using numerous avenues to communicate with customers.
>Recognizing and addressing client complaints.
2017
-
2017
Global Access Financial
(Front Line Associate)
we take pride in embracing our customers, learning how we can assist them, and providing them with products from our wide range of services that match their needs.
2018
-
2022
Eastwest Banking Corporation
(Customer Service Associate)
Responsible for establishing , retaining and deepening customer relationships by efficient and banking transitions.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.