Hi! I'm Karla, your future Rockstar Virtual Assistant with 5 years experience in Client Experience Center who specializes bank services. Also knowledgeable in Canva, content writing, lead generation and Social Media management to provide full support to the team.
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES – STO TOMAS BATANGAS BRANCH
As a Customer Specialist, we attend to client’s needs by receiving, investigating,
and evaluating inquiries, requests, feedback, and complaints coming from
various channels and within the set parameters or guidelines, we decide how to best serve clients.
Promotes FLI properties through manning, advertisements and other effective strategies.
Provides site tour for ocular visits
Prospects and source potential clients and provide excellent customer service
Ensures closing of sales
Prepare necessary paper works for the client and ensures collection of required documents
Develops and maintains client database
Prepares and facilitates effective client presentations
Renders overall Customer Service
Ensures efficient delivery of monthly sales target.
Facilitates after sales service
Provide guidance and assist buyers in purchasing property for the right price under the best terms
Determine client's needs and financial abilities to propose solutions that suit them
Remain knowledgeable about company products, real estate markets and industry best practices
Keeping front desk tidy and presentable with all necessary material
Greeting and welcoming desks as they approach the front desk
Answering questions and addressing complaints
assist ordering flowers and after sales for Mother's day
Engage high-priority inbound leads to cultivate leads; Copywriting, Marketing, and B2C Marketing
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.
Deliver exceptional service and aid customers with their inquiries or concerns.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
