Midwifery
Mother of Perpetual Help Institute
35 year old, loving mom of 3 kids. I worked as a customer service representative for 7 years and handled a team for 5 years with one of the largest online retailer in the United States.
Mother of Perpetual Help Institute
• Drive the performance of a team of Consultants, meeting and exceeding all KPI targets
• Manage attrition, shrinkage, and other critical metrics of the team
• Coach and mentor Consultants, providing feedback and performance management
• Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers
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