2014
Bachelor of Science in Management Accounting
Saint Louis University
More Info About Me
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2016
-
2022
American Express Inc
(Senior Fraud Analyst)
My primary role was to make a proactive attempt to identify fraudulent charges via inbound and outbound calls. Detect and minimize credit and fraud risk whilst enabling profitable spending at the same time. I also helped in Point of Sale (POS) approval and post importantly resolved cases within the assigned empowerment limit.
2013
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2014
Convergys / CitiBank
(Recruitment Specialist)
My main responsibility was making cold calls to potential candidates to invite them to a career briefing for a commission-based sales position.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.