2014
Bachelor of Science in Office Administration
Camarines Sur Polytechnic Colleges
More Info About Me
Hi I’m Karen, a graduate of Bachelor of Science in Office Administration. I have been working since 2014 in various industries such as Retail, Banking, Maritime and recently in Oil and Gas Industry. I am best in doing administrative tasks and providing customer service.
My Skills and Competencies
Data Entry
Email Management
Customer Service
Certificates
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My Experience and Education
2021
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2022
Consolidated Training Systems, Inc
(Client Services Specialist)
• Handling phone calls
• Responding to email inquiries in professional and timely manner
• Checking Entry requirements before Booking
• Booking Training requests from Platinum Clients
• Preparing Itinerary and Hotel Accommodation Bookings
2017
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2020
Interorient Maritime Enterprises, Inc.
(Training Supervisor)
• Monitoring Training Assistants
• Handling section communications
• Assisting Crewing Department for Training Requests
• Booking required trainings for seafarers to it’s designated Training Centers
• Handling Principal Manuals
• Reviewing soon to expire or expired Training Certificates of the Seafarer upon Sign-off
• Close coordination with In-House Training Instructor
2017
-
2017
BDO Unibank
(Client Service Associate- Teller)
• Providing Customer Service
• Handling cash/check deposits, withdrawals and Bills Payment
My Services
Data Entry
Coding information and achieving an organization's goals by completing the necessary tasks.
Customer Service
Supports customers by providing helpful information, answering questions, and responding to complaints.
Email Management
Managing the mailing list, reading customer feedback, and responding to inquiries in a timely manner.