2015
2 Years Associate information Technology
Far East Asia Pacific Institute of Tourism Science and Technology
More Info About Me
Hi! My name is Karen Albesa. I believe that my purpose in life is not just to live for myself but also to live for the sake of others and most of all to be an instrument of God in any way He wants to use me to.
I’m a housewife now running a small online business and I’m managing our social media platforms that helps us now in engaging customers and converting it into sales. I also track our business sales and expenses. I have also a 7 years’ experience in a corporate world. I was a customer service representative, a marketing agent and mortgage loan processor associate. Throughout those years I acquired knowledge, skills and experience that I believe I can share with you to help your business grow. Also, I aim to obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals.
Over the years, I believe I am ready and prepared to face the world of digitalization. I am here not just to earn but my main concern is to bring the best output and results to your business. If you’re happy and satisfied so am I. So let’s talk if you want me to be a part of your growing business. Godbless!
Social Media Manager
General Virtual Assistant
Real Estate Virtual Assistant
Social Media Management
Data Entry
Certificates
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My Experience and Education
2015
-
2022
TCS ( TATA Consultancy Services)
(Call Center Agent)
During my first year in TCS, I was a customer service representative for a mortgage account in USA. I answered calls direct from customers regarding their mortgages . In my second year and third year I was assigned to Marketing Department wherein I answered calls from customers and offers refinancing to their mortgages. In 2018 to 2022 I was assigned in back office and I prepared legal documents that is necessary for the lender which is the Assignment of Mortgage.
2010
-
2014
ASE (Advance Semi-Conductor Engineering)
(Machine Operator)
I handled 15 to 30 machines in a daily task as a wire bond operator. Those machines were used to stitch or attach a very thin wire to chips of different gadgets. The wire comes with different materials such as copper, bronze, silver and gold.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate Virtual Assistant
Preparing property documents to maintaining broker calendars and facilitating meetings and special events.