Hey I am Karen

More Info About Me

Experienced Facilities Fleet Clinic Real Estate Security HSE and Admin Manager with a demonstrated history of working in the pharmaceuticals industry, manufacturing, BPO and multinational companies. Skilled in Budgeting, Customer Service, Office Administration, Environment, Health, and Safety (EHS), Fleet and Operations, Vendor and People Management. Skilled professional with a lot of work achievements and good team player with a Bachelor in Science Office Administration focused in Business Administration, Management and Operations from Polytechnic University of the Philippines.

Karen Joy D. Calda
Laguna, Philippines
Freelancer
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My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator

Certificates

GVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2005
Bachelor in Office Administration

Polytechnic University of the Philippines

2017 - 2022
SANOFI AVENTIS PHILIPPINES, INC.
(Facilities, Fleet, Clinic, HSE, Security, Real Estate and Admin Manager)

FACILITIES & RECORD MANAGEMENT
• Acted and Certified as Pollution Control Officer (PCO)
• Certified BOSH and Security Officer
• Successfully implemented the IFM or Integrated Facility Management which contributed a lot of savings to the company as well as efficient vendor management and payment processing.
• Provides real estate, administrative and technical support to the company's operations.
• Contribute 90% savings to facility operating expense as well as to capital expenditures.
• Responsible in ensuring all equipment, including critical units, are maintained and managed at all times.
• Manages team members, service support, technicians and other third-party contractors to ensure strict adherence to Facilities policies, systems, and procedures, including maintaining the service level management of the site/s.
• Oversees maintenance and repairs of all company-owned and leased physical assets and equipments.
• Coordinates asset maintenance and troubleshooting of critical areas of the facility and ensures that these will run and support company operations
• On-site key point of contact for key stakeholders with overall responsibility on budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.
• Managed and develop FM team to develop and sustain a high-quality well motivated team.
• Ensure execution of IFM locally and implementation of different local and global FM projects on site.
• Manage the entire facilities, supervising & managing the company’s facilities and building administration, as well as personnel that includes receptionists, security guards, janitorial agencies, and maintenance and catering concessionaires.
• Managed and monitor all budget, expense and savings for the whole department (Fleet, FM, Security, Clinic)
• Monthly and weekly reports/presentation religiously submitted to CFO, Regional Heads and Country Chair aligned with KPI and objectives set for the company as a whole.
• Member of local Country Council, Finance and Admin Country Council
• Manages and maintains Facilities operating budget, CAPEX, asset performance records, site asset performance report
• Ensure delivery of the highest level of customer satisfaction by addressing all administration and facilities issues and concerns in a timely and effective manner
• Managed the Records Management Procedures, implementation and archiving company provider.
• Strategize action plan for improvement and drive the cost effectiveness by implementing Records Management processes for more efficient archiving aligned with global and regional RM Policies.
ADMINISTRATION MANAGEMENT
• Managed drivers for expats and general managers.
• Prepares cost and contract for all vendors to be executed by both parties. (FM, Fleet, Clinic, Real Estate, Security, Drivers, Gas Provider, Insurance Provider, Car Dealers & Maintenance Shops)
• Managed mobile phone excess charges of all employee for coordination to payroll.
• Managed clinic and occupational health for all employees.
• Promote health and wellness program in coordination with other departments
• Proactively engage stakeholders to ensure that employee’s expectations are met
• Build and develop effective stakeholder relationships across multiple levels of the organization
• Build and maintain an environment that supports teamwork, co-operation and performance excellence within team
• Ensure vendors are well-managed, delivering services on time and within budget
• Ensure that vendor procurement processes comply with agreed procurement guidelines
• Ensuring correct PO details aligned with budget prior in approving
• Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements
• Preparation and creation of different reports/presentation the whole department (Fleet, FM, Security, Clinic) for presentation and submission to Regional Heads, Country Council and CFO
• Maintain business review for all suppliers and contractors.
• Orientation for new employees/new contractors related to Car Fleet, Admin and Facilities Policy
• Accountable for all business processes and compliance such as but not limited to business permits, licenses, and building compliance.
• Champion change management process to the team
• Oversee the planning and organization of major company-related activities in coordination with the HR and Social Committee teams
• Responsible for Admin budget forecast, management and drive cost effective initiatives
• Strategize, develop and implement administration policies and process improvements that would increase operations efficiency
FLEET MANAGEMENT
• Successfully revised, rewrite, update and launched the new Car Policy or Mobility Program for Tool of Trade Policy for Sales Related Position.
• Ensure car policy implementation.
• Managed and monitor gas consumption, vehicle allocation, issuance, disposal, insurances, repairs and maintenance, relief car allocation, drive test, accident, claims, registration and asset system
• Managed and ensure operational Company Asset Management System
• Proposing budget to management to help decision whether to lease or buy vehicles.
• Ensure timely replacement of car as per policy.
• Managed and develop an efficient fleet team
• Ensure on-time released of car documents for purchased vehicle and execution transfer of ownership to assignee.
• Validate sales expense report related to gas and repairs prior in approving.
• Ensure to update payroll for managers who transit to mobility allowance after their car’s due date
• Registering and licensing all vehicles on time.
• Validation and approving repair estimate, letter of authority to repair for schedule car maintenance
• Managed and ensure correct and updated vehicle master list for all company cars
• Finding ways to cut costs and maximize profits thru smart spending initiatives
• Developing strategies for greater fuel efficiency.
• Maintaining detailed records of vehicle servicing and inspection.
• Complying with PH Transport laws and regulations.
• Scheduling regular vehicle maintenance to ensure operational efficiency.
• Ensuring strict servicing and maintenance times to minimize downtime and maintain schedules.
• Monitoring driver behavior and ensuring a high level of customer service.
• Analyzing data to increase business operational efficiency.
• Reviewing and validating invoices/billings, PO and asset accountability forms before approving.
• Maintain electronic databases of sales, registration, inspections and maintenance of fleet management.
• Ensure fleet availability to meet all requests by scheduling, forecasting and surveying current user trends.
• Maintain knowledge and utilize all fleet information and user surveys to forecast new requirements.
• Arrange fleets and fleet operational staff to provide support and schedule Special Event Planning.
• Perform vehicle registration, insurance and documentation regarding induction of new vehicles in existing fleet.
• Oversee routine and ad hoc maintenance, obtain tags for new vehicles and renew old ones to ensure schedule fleet management.
• Monitor and ensure fleet operation in compliance with local and state rules and regulations.
• Maintain and monitor data management system to organize fleets as per various schedules and requests.
• Streamline and monitor fuel purchase system with assistance of Fuel Cards for all vehicles and sales force.
• Participate in various workshops and educational programs and maintain knowledge on all industry relevant publications.
• Develop and implement standard operational standards to maintain vehicles by advocating best practices in industry.
• Provide direction to department staff to regulate budget cycle requirements and control budgeting process.
• Plan, process and execute vehicle purchase and vehicle replacement through efficient settlement.
• Plan and prepare annual budget, expenditures and analyze all financial objectives.
• Facilitate and implement corrective actions and capacity building to manage entire fleet to achieve company objectives.
• Execute car bidding process and car lease projects
• Proposed car fleet smart spending initiatives.
• HSE, Clinic and SECURITY MANAGEMENT
• Promotes HSE Wellness and Safety Programs
• Managed Office Clinic including nurse and doctor
• Execute Health and Clinic Projects to all employees
• Release Monthly Health Tips and Awareness to all employees aligned with DOH calendar
• Managed and comply with HSE Audit
• Ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards
• Managed security guards and monitor their daily tasks
• Managed their contract, budget and expense
• Ensure a property risk management program including audits is implemented and maintained
• Ensure disaster recovering and business continuity plans are implemented and maintained
• Ensure escalation procedures and incident reporting procedures are implemented and in place
• Assist in the development of guidelines and strategies to ensure compliance
• Ensure 24/7 emergency call support and site attendance
• Provide a high level of safety management for both staff and office facilities by implementing business continuity or disaster recovery initiatives
REAL ESTATE MANAGEMENT
• Managed office parking and building lease.
• Plan and manage all contracts to ensure that they are professionally delivered at the right costs
• Ensure expiry of contracts are well-monitored and re-procurement is initiated if needed
• Ensure contracts are continually assessed to deliver best value to the client
• Recommend continuous quality improvement practices and implement Industry Best Practice operations
• Implement building procedures and performance measures and ensure they are maintained at all times
• Ensure all Critical Environment (CEM) requirements are met
• Review existing operations regularly to reduce costs and improve operational standards
• Coordinate with Regional Real Estate team for any proposal to lease new building or parking
• Review and validate budget, billings, PO expense and savings for Real Estate
• Ensure proposal has been validated by local Executive Committee and CFO prior in sharing to regional Real Estate Team
• Monthly reports and presentation related to Building, Parking and Real Estate improvements, expenses, budget and proposals has been sent to Regional Real Estate Head.
• Manages all real estate related programs such as, but not limited to: project evaluation, project management, renovation works, maintenance works, sourcing/accrediting/recommending contractors, business analysis and other administrative functions.

2017 - 2017
Towers Watson Philippines, INC.
(Facilities Supervisor)

ADMINISTRATION, FACILITIES, PROCUREMENT & FINANCIAL MANAGEMENT
• Manage the entire facilities, supervising & managing the company’s facilities and building administration, as well as personnel that includes receptionists, security guards, janitorial agencies, and maintenance and canteen concessionaires.
• Ensuring safety of all employees by implement hazard-free environment
• Manage the workplace for all renovations, repairs, cleaning & maintenance.
• Ensure compliance and timely filing of PEZA and other government and international compliances.
• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
• Assist in the procurement of vendors and services as required
• Creation of ID and building badge as well as coordination with building admin for activation.
• Preparation and approval of application forms for mobile phones for all employees.
• Provide superior customer service to meet on-site employee’s expectations
• Assist in the implementation of Industry Best Practice operations
• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
• Seek ways to constantly reduce costs and improve operational standards
• Maintain premises in neat and good working condition at all times
• Maintain duplicate office keys in good order
• Assist with receptionist coverage from time to time
• Provide FM support for meeting room bookings where required
• Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock
• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
• Ensure prompt and accurate management of purchase orders
• Ensure prompt processing of billings and invoices including monitoring of its aging
• Assist in the implementation and management of property risk management program
• Support the implementation and monitoring of disaster recovering and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Assist in carrying out safety procedures when needed

2013 - 2017
KGB PHILIPPINES, INC.
(Global Facilities & Administrative Specialist/On-Site Facilities Supervisor)

ADMINISTRATION/MANAGEMENT
• Directly Reporting to the Global Vice President for Facilities/Purchasing/Security(American expat)
• Able to work efficiently and productively with any nationality. Worked closely with expats.
• Globally implementing new structures, directions, memos given by Global VP
• Managing global communication for Global Facilities Divisions (facilities tips, awareness, raising issues, new systems, etc.)
• Setting up global meeting with Global VP & Facilities team as well as with other department/top mgmt.
• Managing all business trips of Global VP
• Preparing all kinds of reports requested by the Global VP & by the top management
• Managing all shuttle services globally – monitoring mileage, gas, etc.
• Collating data globally & building presentations/reports for the Global VP
• Managing & consistently updating Global Virtual Premise/Broker for landlords, contracts, rent, etc.
• Managing budget & expenses for the whole global facilities team
• Managing & constantly updating the global shared folders for easier access of global team.
• Creating all presentations to be presented to the top management by the Global VP
• Act as broker for the whole company, abstractor & safe keeper of all lease of contract globally.
• Managing all staff/technician/supervisors in the whole global facilities division
• Consistently trained & helping all global facilities team to be more efficient & to be an advantage in their location.
• Perform other ad hoc tasks as requested by Global VP.
• Manage all condos of all expat personnel.
FACILITIES MANAGEMENT
• Manage the entire facilities, supervising & managing the company’s facilities and building administration, as well as personnel that includes receptionists, security guards, janitorial agencies, and maintenance and canteen concessionaires.
• Ensuring safety of all employees by implement hazard-free environment
• Manage the workplace for all renovations, repairs, cleaning & maintenance.
• Ensure compliance and timely filing of PEZA, ISO and other government and international compliances.
• Negotiating contracts with clients and vendors who work in company property.
• Project management & supervising work of contractors
• Investigating availability for options for new sites.
• Ensuring building health and safety requirements comply with legislation.
• Manage best cost for all required goods and services to achieve cost savings for the whole facility
• Manage and responsible for budgeting effectively for capital expenditures and operating expenses
• Process all Preventive Maintenance Change Tickets in Service Now System
• Managing all UPS HVAC Batteries GenSet Preventive Maintenance globally
• Managing all Facilities Technicians/Coordinators/Managers globally (US – Pennsylvania, North Carolina, New York, San Antonio, Austin, Lubbock, Memphis; UK – Cardiff Fusion Point, Chatham, Milton Keynes, Ireland, Austria, Switzerland, London, Morocco, Paris, Swansea; PH-Makati & Sta. Rosa)
• Managing all vendors globally (cleaning, security, utility provider, etc.)
• Making sure all Facilities Request issues raised globally will be addressed properly & efficiently.
• Preparing & approving bidding analysis with apple to apple comparison before requesting for budget.
• Globally managing all lease of contracts, rent changes, renewal, closure, termination, expiration.
• Preparing facilities, inspection, accident, issues raised, tour logs, build out reports, etc.
• Managing Facilities Tracking Reports globally making sure all requests are promptly solved by replying & making follow-ups on each facilities technician thru FacTrac reports sent in different countries.
• Managing Monthly Inspection Reports, Global Facilities Weekly Report and site insurances globally
• Reviewing & Approving all Global Facilities Site Access Notification for Employee Visiting another site, contractor/vendor request & client inspection before giving access/visitors badge during visit.
PURCHASING/I-PROCUREMENT
• Global purchase requestor & PO approver for the whole global facilities team
• Meeting and gathering bids of different vendors/supplier and select top 3 for management approval
• Reviewing & approving all purchase request first if within budget before processing in I-PROCUREMENT (oracle)
• Creating purchase request & approving purchase orders globally
• Checking invoices before receiving it in oracle with match PO amount for payment purposes
• Processing TER (Expense Reports) of Global VP in I-Expense System in oracle
• Correcting, returning, viewing & receiving PO & invoices in oracle
• Creating and generating purchase requisitions & purchase order reports
• Approving PO/PR/invoices before forwarding to Accounts Payable for payment processing
• Creating single & blanket PR’s with proper budget justifications to help AP team become more efficient in paying our vendors on time.
• Chasing vendors for their new system information and analyzing/creating invoice expense reports
FINANCIAL PLANNING/ORACLE MANAGEMENT
• Generating actual expense data using account analysis report in General Ledger Finance Oracle.
• Doing the account analysis for budget vs expense breakdown report for Global Finance & Global Facilities VP
• Forecasting & creating budget using prior year expense history for VP & top management approval
• Created the global budget vs variance analysis report with graphical presentation for Global VP
• Handling accounts payable inquiry & reports
• Managing global facilities budget-variance analysis report and sending it out to the whole team globally for their review on where they can find more cost savings
• Managing all Operating Expenses (OPEX) & Capital Expenses (CAPEX) globally and do the budget report for Finance and Global VP every month as well as the year to date.
• Constantly updating the Global Expense Monitoring Reports
• Creating budget presentation for the global team prior to our meetings
• Managing Finance Oracle Coding System for proper budget charging for the whole global facilities team purchases as well as for their location’s monthly operating expenses.
• Creating budget expense data for Global VP in requesting approval for any corporate governance for build-outs, renovations, dilapidations, big purchases, expansions, CAPEX projects, etc.
• Creating, helping & discussing cost savings project with the whole global facilities team using their budget expense history as basis, sharing inputs & thoughts thru global meetings with them.
• Manage the whole financial planning in the whole global facilities division.
• Consistently managed the whole global budget & expense for our financial planning every year.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


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Address :
Laguna,
Philippines


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