2008
Bachelor of Science in Business Administration Major in Economics
Mindanao State University
More Info About Me
Dependable and honest Casino Supervisor with 12 years of experience. Has excellent monitoring and evaluative skills of table game dealers. Has excellent interpersonal and customer service.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Carnival Cruise Line
(Casino Supervisor)
Ensure that all gaming operations are carried out to the highest standard of efficiency, security and customer service in accordance with the Global Operations (GCO) Manual. Responsible for guest enjoyment and satisfaction when assigned to deal a table game and whenever assigned to observe games, players and staff as a Supervisor. Ensures all gaming policies, rules and procedures are adhered to, and accurately tracks table drop while monitoring player wins and table results.
2012
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2022
Dream Cruises/Star Cruises
(Casino Inspector/Casino Secretary/Casino Scheduler/Slot Ambassador)
-Maintain security of the game and company’s assets by ensuring players adhere the game irregularities and maintain vigilance to stop cheats. Ensure dealers to comply the company’s Policies and Procedures when performing their duties at a gaming table. Monitor and supervise the accuracy of all gaming table transactions. To ensure that all games conducted at a pace conducive to player satisfaction and club profitability.
-Taking minutes of the meeting with our Head of the Departments and Shift and Pit Managers meeting. To ensure all files are complete and organised. All reports must be submitted on time. Preparing Work Breaks or Rosters for Pit Managers. Assigning side duties for dealers and inspectors and arranging their accommodations or cabins. To ensure that both shifts have a balance number of staffs, games, nationalities and including couples. In-charge of informing the staff, if there are changes in their schedules.
2010
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2012
Star Cruises
(Table Games Dealer)
• Responsible to deal the games according to procedure, and maintain game security and provide good customer service to players. Have knowledge and fully understand the directives provided and adhere to these procedures and directives at all times. Perform duties and required amount of skills accuracy and productability. I dealt Roullete, Blackjack, Baccarrat, Pontoon, Sic Bo, Star War, Carribean Stud Poker, Three Card Poker and Texas Hold’em Poker.
2008
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2010
Department of Trade and Industry
(Data Encoder/ Admin Assistant)
Entering data, maintaining databases and client files, managing emails and hard copies, scanning documents and handling other data-related tasks. Entering accurate data while following all regulations and maintaining confidentiality is all part of the job.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.