2006
BSBA
Manuel S. Enverga University Foundation
More Info About Me
Dedicated and hardworking virtual assistant with 2 years relevant experience in real estate industry. I'm calling prospective home sellers to inquire about their interest in selling or listing their house. As a lead manager, I follow up on leads created by the company, such as Hot and Warm leads, to determine whether they are good or bad leads. I also perform several administrative tasks, such as handling VAs, managing the dialer, and some real estate management dutie such as research, calling different vendors and services for property improvement. Prior to that, I have 8 years experiences as colletion specialist handling past due credits cards and high risk delinquent accounts.
My Skills and Competencies
Social Media Manager
Appointment Setter
Real Estate Virtual Assistant
Data Entry
Lead Manager
Facebook Ads Manager
Certificates
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My Experience and Education
2023
-
2023
Vain Signature
(FB Ads Manager)
Running Ads for a messaging campaign
Testing of winning creatives and audience
Monitoring of metrics
2020
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2022
Midsouth Investment Properties LLC
(Virtual Assistant (Cold Caller, Appointment Setter, Lead Manager, Admin))
● Make Outbound calls to generate seller leads on auto-dialer (Xencall and Mojo)
● Prequalify and ask sellers if they want to sell their house, ask about the property condition, seller’s situation and their asking price.
● Entering generated leads into the CRM (Podio)
● Making follow-up calls to company-generated leads (Hot/Warm), identifying them if it is a good or bad lead.
● Build rapport with the sellers to overcome objections and get their agreement of selling the property
Admin:
● Generate Reports of Individual KPIs, Closings, Pipeline, and Activities
● Lead Generation from Zillow and Propstream
● Auto Dialer Management (Xencall) – uploading leads to contact; setting up new users and playlists; changing, ordering and activating new phone numbers; listening to voicemails
● Review and analyze properties for acquisitions (Running Comps using Paragon, Zillow, Propstream, Maardata).
● Conducting VA Huddles, training and coaching new VA’s for cold callingResearching products and services (home improvement, repairs, rehab and utilities)
● Contacting utility providers for new services
● Contacting and ordering supplies from vendors/contractors; setting up appointments
● Sending EOD report
● Sending Daily, Weekly and Monthly Report via email and skype
Tools:
● CRM: Podio
● Dialers: Xencall, Mojo, Ooma Office, Skype, Google voice
● Project Management Software: Asana, Trainual
● Microsoft: Word, Exce, Powerpoint
● Google Apps: Docs, Spreadsheet, Calendar
● Real Estate based tools such as Paragon, Maardata, Propstream, Tax Assessor website
2015
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2020
Capital One Philippines Support Services Corp.
(Senior Operations Representative)
● Inbound, outbound and chat collection specialist.
● Processing of credit card payments, taking care of the past due accounts and providing different payment plans to those customers that cannot pay the bills on a certain month.
● Maintains up-to-date customer contact information in the collections systems.
2012
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2015
Allsechtech Manila, Inc
(Collection Specialist)
● Collects on designated high risk delinquent accounts, effectively solves problems in an effort to resolve account delinquency and prevent losses
● Maintains up-to-date customer contact information in the collections systems.
My Services
Real Estate
Prospecting and finding property details such as location, features and amenities.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Appointment Setter
If you want to experience top-of-the-line quality work, look no further. I deliver GREAT RESULTS!
Social Media Manager
"Creating the ideal captions to boost your brand's social media presence; let us express your story in a few words."
Facebook ads Manager
Facebook Ads Management Customizing Ads Manager Setting up Different types of campaign Budgeting/Split Testing/Scaling/O