2009
Bachelor of Science in Hotel and Restaurant Management
Laguna State Polytechnic University
More Info About Me
Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office to facilitate daily office operations.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2013
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2016
Al Boraq Automobiles Co. W.L.L
(Receptionist)
Provides customer service such as taking calls, response to emails, greet potential customers, handle complaints and other front office desk tasks. Accept and book appointments. Plan and organize company vehicles schedule for daily staff transportation, product or document transfers and other transportation requests. Supervise company drivers and keeping them in track.
2012
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2012
Arancia Inc
(Cashier)
Manage transactions with customers using cash registers and Point of Sale (POS) system accurately and efficiently. Answer telephone calls regarding reservations, menu questions, delivery orders and business information. Fill in for hostess as needed and assist with dining room arrangements. Prepare daily and monthly cash reports.
2011
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2011
Philippine Pizza Inc.
(Team Member)
Greet customers at door and show them the seat based on guest preference and staff workload. Seat guests and provide information about the menu items, specials and drinks. Take orders accurately, deliver them and check on the guest satisfaction. Handle guest concerns and complaints.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.