2017
Bachelor of Science in Business Administration Major in Financial Management
Garcia College of Technology
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
Jan. 2022
-
Aug 2022
Tech I.S.
(Virtual Assistant)
Organize communication via email and phone calls.
Create and review client spreadsheets and keep online records.
Follow-up on leads generated through various sources.
Update details pertaining to lead discussions & conversion on CRM.
2020
-
2021
ePerformax
(Customer Care Representative)
Resolves account security and payment concerns by using the right methods/tools.
Verifying fake documents before removing the client's account limitation.
Handle client complaints, provide appropriate solutions and alternatives within the time limits.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.