2020
BS Mechatronics Engineer
Batangas State University – Malvar Campus
More Info About Me
Hi, I’m Kaiza you can call me Kai. I am a graduate of BS Mechatronics Engineering. I am currently employed as an IT Service Desk.
Since freelancing nowadays is trend, I want to try and learn new things. Gain more knowledge that is not scope of the industry I’m working with. Not only to have an extra income but also to prove to myself that I can do more. And also working from home will be more convenient to me since I will also have free time to manage my small pastry business and I can also make more time with my family.
I hope that in timely manner I would be capable of finding a suitable client to whom I can provide my skills and knowledge.
My Skills and Competencies
Social Media Management
QuickBooks VA
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Accenture
(IT Service Desk)
• Provide prompt customer support with a professional, friendly, and patient attitude via calls, chat, and emails.
• Analyzed, diagnosed, and resolve technical issues guiding users through step-by-step solutions
• Received a 5-star customer satisfaction rating through chat and calls communication.
• Received a 90%-100% QA Scores
2020
-
2021
STMicroelectronis
(Line Sustaining Technician)
• Sustain the run of the machine to produce the desired output
• Calibration, automation, mechanical, electrical, and pneumatic troubleshooting.
• Measuring Electrostatic Discharge (ESD) of the machine
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks VA
Track expenses, manage cash flow & create invoices.